Privacy Policy

Welcome to ChandrikaTales.com. Your privacy is very important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or make a purchase from ChandrikaTales.com, we may collect the following information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping & billing address
  • Payment details (processed securely via third-party payment gateways)

Automatically Collected Information

  • IP address
  • Browser type and device information
  • Pages visited and browsing behavior
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and deliver orders across India
  • Communicate order updates, confirmations, and support
  • Improve our website, products, and services
  • Respond to customer queries and requests
  • Send promotional emails or offers (only if you opt-in)
  • Prevent fraud and ensure secure transactions

3. Payment Security

All payments on ChandrikaTales.com are processed through secure and trusted third-party payment gateways.
We do not store your credit/debit card details or UPI information.

4. Sharing Your Information

We do not sell or rent your personal data.
We may share information only with:

  • Delivery partners for order shipment
  • Payment gateways for secure transactions
  • Legal authorities if required by law

All partners are obligated to keep your data confidential.

5. Cookies

We use cookies to:

  • Improve user experience
  • Analyze website traffic
  • Remember your preferences

You can disable cookies in your browser settings, but some features of the website may not function properly.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or loss. However, no online platform can guarantee 100% security.

7. Your Rights

You have the right to:

  • Access your personal information
  • Request correction or deletion of your data
  • Opt out of promotional communications

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

 Email: sales@chandrikatales.com

 Website: www.chandrikatales.com

 Address: Basement, M-26, Gole Market, Mahanagar, Lucknow -226 006 (U.P.)